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This course covers the following points:

  • An introduction to the ticket editor
  • An overview on most used ticket types
  • How to do basic editing on an existing template
  • Most used dynamic (parameter) values and examples
  • Further advanced customization options and tips
  • How to create a new template from scratch

It takes approximately 40 minutes to complete.

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Follow these steps to access this course. 

  1. Click on the relevant language button. 
  2. If this is the first time you have completed an S-Academy course, then select SIGN UP and create your account. Please use your work email address. 
  3. If you have completed anLOG IN and enter your credentials. 

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tooltipClick here to complete the course in French
titleEnglish
urlhttps://elearning.easygenerator.com/58fbfb45-87bd-4f4e-97cc-38eee3dc82d1/


COURSE DETAILS

PRODUCTSS-360
VERTICALSAll verticals.
AUDIENCEAll customers and roles (except Italian certified clients). 
LANGUAGES

English, French (Coming soon), German (coming soon), Italian (coming soon), Spanish (coming soon). 

LAUNCH DATE

 

NEXT REVIEW DATE

COURSE CODETIX1