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ASSIGNMENT FEATURE

Why should organizer use it?

  • This feature allows wallet owners to set a holder name for a ticket on their wallet. This is an app-level feature, so when it is enabled, all tickets are available to assign.
    Exception: Main applicant (FIFA only) or when ticket reaches transfer-assign limit (Transfer level >= transfer-assign limit)

How it works?

  • To enable/disable feature Assign holder Feature

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  • If the organizer wants to request for assignment reason, enable the Assign Reason Feature to true.
  • If assignment reason is mandatory, set the feature Mandatory Assign Reason to true.
  • Text labels for assignment reasons are adjustable on Crowdin.
  • Note: for application feature, user needs to kill app and restart to make the feature available after any changes.

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DELETED TICKETS VISIBILITY

Why should organizer use it?

  • This feature allows organizer to show deleted tickets screen on app or not.

How it works?

  • Once a ticket is deleted with visibility TRUE ("showDeletedTicket":true), user can see this ticket under Deleted tickets screen.
    If visibility is FALSE, deleted ticket will not appear on app.
  • To enable/disable the feature Deleted Tickets Visibility

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TRANSFER ALERT IF DIFFERENT LOCATIONS

Why should organizer use it?

  • This feature allows organizer to set up a pop-up alert to remind user transfering tickets in case user has multiple tickets (same event) with different locations (Gate/Block..)

How it works?

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How feature is visible on TIXNGO app?

Example:

  • user A has 3 tickets for event 1 and 2 tickets with Gate A, 1 ticket with Gate B.
  • 3 hours before start time, pop-up appears asking user to send tickets to make sure user go to correct gate
  • At scheduled time, a pop-up is showed as below

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TRANSFER FEATURE

Why should organizer use it?

  • To allows user to send ticket to another valid email. Transfer feature is at ticket level, so organizer must define if a ticket can be transfered or not.

How it works?

  • A ticket can be transferable or not based on these settings below:

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transferRules.keepOneAtInjectInGroupId

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  • Organizer can check if a specific ticket is transferable or not on ticket detail view:

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  • If organizer wants to request for transfer reason, enable the Transfer Reason Feature to true.
  • User can also have option to select language when transfering a ticket (email sending to recipient) in case the recipient has not yet registered an account.
  • Language options will be retrieved from app supported languages
  • Text labels for transfer reasons are adjustable on Crowdin.

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How feature is visible on TIXNGO app?

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NON-TRANSFERRED TICKETS REMINDER

Why should organizer use it?

  • To encourage users to send tickets to other spectators in case they hold 2 or more tickets for one event by showing a pop-up reminder within app.

How it works?

  • Enable the feature: on mobile side (require new build)
  • Interval time: define at Number of minutes before sending a non-transferred reminder in the app
  • If interval = 0, pop-up will be disabled and only yellow ribbon will appear on event level

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How feature is visible on TIXNGO app?

Example:

  • user A has 3 tickets for event 1
  • Once user opens app the 1st time, pop-up appears reminding user to send tickets to guests
  • The pop-up goes along with yellow ribbon stayed on event level
  • Pop-up will periodly appear after an interval

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Note
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titleMore information on TIXNGO application features?

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titleMobile features

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