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SECUTIX Documentation
SECUTIX Documentation

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This page details how to use the “Distribute from File” feature which allows users to upload a file containing contact details in order to distribute tickets for an event on mass.

 Instructions

Step-by-step Instructions:

  1. Log in to Distribution Portal (B2C) as usual.

  2. Navigate to “Distribution Dashboard”.

    image-20260303-134905.png
  3. Click on “Prepare tickets file” button to download Excel Template to be used.

    1. Important: A new file must be downloaded every time to make the latest version of the guest list is up to date.

      image-20260303-135110.png
  4. Edit columns R, S and T from Excel File to distribute tickets:

    image-20260216-190859.png
    • Column R: New Contact Email.

    • Column S: New Contact First Name.

    • Column T: New Contact Last Name.

Important Remark: Once an email is typed in, make sure to remove the hyperlink of the cell to prevent any errors. (Command + Z after link appears will remove the hyperlink).

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  1. Press the “Distribute from file” button and upload the excel sheet.

    image-20260216-194727.png
    image-20260303-145658.png


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  2. Wait for ticketshop to process your file until the summary page is displayed.

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Sample Distribution File

{"serverDuration": 36, "requestCorrelationId": "a6a129ba93dc4df3988f0aa547bb9cf8"}