How to setup the new ticket vending machine - from configuration to deployment

This documentation is a step-by-step guide on how to setup the new ticket vending machine (TVM). It includes two sections: Configuration and Deployment.

Architecture and State Machine Diagram

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Ticket Vending Machine State Machine Diagram

Configuration

The new TVM software is simply a web application that can communicate with local hardware like payment terminal & ticket and receipt printers. The following steps demonstrate how to configure a new TVM in SecuTix's parameterization screens. 

Workstation configuration

This step aims at setting up a TVM workstation and configuring all the hardware that are connected to the TVM.

1. Go to tab Organization > Initialization > Organization parameters > Workstations

2. Click "+ New" to add a new workstation

3. Setup the general information in the General Tab:

   1. Input all the mandatory fields of the new workstation

   2. Input the correct "Terminal number" for the TPE

   3. Click "Save" button on the top-left corner to save the "General" tab

4. Configure the payment terminal (TPE):

   1. Go to tab "Hardware" & click "+ New"

   2. Choose "TPE" in the Type dropdown

   3. Choose "iSelf V3" in the Hardware dropdown & click "Next" (as shown in the screenshot on the left below)

   4. Input the "TPE" as "Internal name" and "Code"

   5. Choose the correct port name in the "Port&
      Note: this is the port name that TPE is connected to on the vending machine PC (usually it's COM2) (as shown in screenshot in the middle below)

   6. Click "SAVE AND CLOSE" to save the changes and close the window

   7. Go to tab "Hardware order > TPE" 

   8. Double click the "TPE" item to move it from the "Non selected" box to the "Selected and ordered" box (as shown in the screenshot on the right below)

   9. Click the "Save" button

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5. Configure the Ticket Printer (currently all the vending machines are using BOCA printer as the ticket printer):

   1. Go to tab "Hardware" & click "+ New"

   2. Choose "Printer" in the Type dropdown

   3. Choose "Ticket" in the Sub type dropdown

   4. Choose the right hardware type for the BOCA printer that is used by the ticket vending machine & click "Next" (as shown in the screenshot on the left below)

   5. Input the "BOCA" as "Internal name" and "Code"

   6. Set the correct parameters in the remaining mandatory fields (as shown in screenshot in the middle below)

   7. Click "SAVE AND CLOSE" to save the changes and close the window

   8. Go to tab "Hardware order > Ticket Printer" 

   9. Double click the "BOCA" item to move it from the "Non selected" box to the "Selected and ordered" box (as shown in the screenshot on the right below)

   10. Click the "Save" button

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6. Configure the Receipt Printer (currently all the vending machines are using Zebra printer as the receipt

   1. Go to tab "Hardware" & click "+ New"

   2. Choose "Receipt Printer" in the Type dropdown

   3. Choose the correct hardware type for the receipt printer that is used by the ticket vending machine & click "Next" (as shown in the screenshot on the left below) 

   4. Input the "Receipt Printer" as "Internal name" and "RPR" as "Code"

   5. Choose the correct port name in the Port dropdown
      Note: this is the port name that receipt printer is connected to on the vending machine PC (usually it's COM1) (as shown in screenshot in the middle below)

   6. Click "SAVE AND CLOSE" to save the changes and close the window

   7. Go to tab "Hardware order > Receipt Printer" 

   8. Double click the "Receipt Printer" item to move it from the "Non selected" box to the "Selected and ordered" box (as shown in the screenshot on the right below)

   9. Click the "Save" button

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Sales channel configuration

This step aims at setting up a sales channel for the new TVM.

Point of sales configuration

This step aims at setting up a point of sales (POS) for the new TVM.