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Keeping external wallet event information up-to-date

Keeping external wallet event information up-to-date

The Apple Wallet Pass updates automatically if the spectator allows it. And spectator will receive a notification for this update if they allow notifications also.

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Sample of event start time is updated

 

The following fields can be updated and synced to the Apple Wallet Pass

Fields

Where it is on the TIXNGO Backoffice

Fields

Where it is on the TIXNGO Backoffice

Event name

Edit event screen > General tab > Event name

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Event start time

Edit event screen > General tab > Event time (either Timezone or Start date and time has been changed)

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Event venue

Edit event > General > Venue (either Site, Latitude, or Longitude has been changed)

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Event schedule time

Edit event > Details > Gate opening (either visibility or time value has been changed)

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Ticket design

Prohibited items Redirection URL & Seat map Image URL
Edit event > Ticket design customization (add/remove/update these 2 settings)

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Linked design rule > Other assets > Prohibited items > Redirection URL
Linked design rule > Other assets > Seat map > Image URL

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Specific fields for Apple Wallet on External wallets tab of Edit event screen

  • Pass Description

  • Home team name

  • Home team abbreviation

  • Away team name

  • Away team abbreviation

  • Logo

  • Icon

  • Strip (valid ticket)

  • Strip (controlled ticket)

  • Strip (deleted ticket)

  • Primary logo

  • Secondary logo

  • Artwork (valid ticket)

  • Artwork (controlled ticket)

  • Artwork (deleted ticket)

  • Parking information URL

  • Parking opening time

  • Featured playlist IDs

  • Long description of entrance information

  • Age restriction

  • Doors opening time

  • Box office opening time

  • Fanzone opening time

  • Venue opening time

  • Venue closing time

  • Tailgating allowed

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Edit event screen > External wallet tab > Apple Wallet section

 

To update event information for Google Wallet Pass, please update it directly from your Google Wallet console https://pay.google.com/business/c

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