Information to be delivered:

New URL(s) desired : ……………………………………………………………………………………………………
(Example : ticketing.museemosa.fr)

Make sure that the requested URL is available (not used for current site) and that the domain name belongs to the client.
The client provides us with ticketing.museemosa.fr)
For information, a certificate may be suitable for multiple URLs (also multi domains).
A  wildcard  certificate is suitable for all subdomains. Example : *.museemosa.fr
Optionally, SecuTix can deliver the certificate. Test.

Modification to ask the customer:

Please ask your technical service to make the following changes .
Please modify the following cname in the DNS of your domain :

New desired URL1 IN CNAME Institution_Code.shop.secutix.com.
New desired URL2 IN CNAME Institution_Code.shop.secutix.com.
…

Example :
ticketing.museemosa.fr. IN CNAME mosa.shop.secutix.com.

DO NOT FORGET to put the point after mosa.shop.secutix.com.
Then create a service ticket Kayako when it's done.

Completion time:

The service will be carried out within 5 working days after the CNAME is effective.

When done, the customer must declare the URL in the point of sale of sale channel: