Feature patch - Released in production the 15.04.2020
New features
Online Sales
- In Google Analytics e-Commerce tracking, you can now choose to have reservations included in the turnover amounts. Read more
- Promoter web reporting improvements Read more:
- In the back-office, promoter operators can generate reports from the domain "Configuration" to assist them in their catalogue configuration tasks. Read more
Onsite sales
- Free tickets can be sold and printed on Ticket Vending Machines and with Mobile Operators
Reporting
- In the back-office, the queries module in the Institution context now support in addition the documented reporting domains. Read more
Back-office
- COVID HELP In the mass-refund process, refunds following mass-cancellations or resales can now be put systematically to credit note to preserve your cash-flow and offer your customers the ability to use their credit to purchase donations or future products Read more
- In the season ticket renewal batch, a new parameter allows operator to put all new reservations in the same file even for different products when executing season ticket renewal batch. Read more
- The setup of payment methods for internet sales contains a new way to specify supported card brands and their logo. Read more
- Organization timezone is now taken into account in more places: Read more
- In sales screen inside the sales screen in the box-office
- Feature deprecation: legacy visit are not supported anymore and new visit products cannot be configured anymore. You can use visit passes instead.
- Sequential numbers (per timeslot) can be printed on tickets are now available also for visit passes (for tax-regulation purposes in some countries) Read more
- In the seat Read more
- TIXnGO native integration with SecuTix improvements: Read more
- Automatic deletion on the phone after cancelling or reprinting a ticket from SecuTix
- Export of ticket price including charges to TIXnGO (now configurable)
- Datamart improvements: /wiki/spaces/DOCEN/pages/41616620
- Ticket-Shipment domain now contains resale information
- New domain on file-shipments (files and all their shipments)
- Skidata Handshake access control interface: failed ticket checks can now be retrieved from Skidata Handshake
- NOVA Wrapper: NVF-266, NVF-274, NVF-275
Bug fixes
[STX-97499] List of clients filter in the agent portal only shows the clients that are listed in that page
[STX-98227] Ticket Editor: some variables are unavailable on mobile ticket template
[STX-98499] Free service products do not work correctly with the currency COP
[STX-98576] In the Zuora interface, cancelled tickets should not be considered
[STX-98299] Cancelled payments are in some cases not shown in the Ingenico interface
Additional bug fixes
- [STX-97485] External sales interface is failing with a technical error due to configuration mismatch
- [STX-97660] Discrepancies are present in quota of non-numbered areas between SecuTix and DataAnalytix
- [STX-97745] A translation in German is wrong in the ticket shop landing page
- [STX-98055] Some information is not returned correctly by the catalog interfaces in case of missing tariff
- [STX-98062] In the seat map screen, when the performance title is too long, "1 performances ?" instead of the performance title is shown
- [STX-98156] In the ticket shop, when entering an address, the canton field is not automatically set
- [STX-98365] In the overhead configuration screen, the refund reason form is disabled for all languages except English
- [STX-98409] Missing availability information of blocks in 3D seat maps of some internet sales channels
- [STX-98444] Incorrect French spelling in the check for duplicates screen
- [STX-97096] Zuora interface does not count online items correctly
- [STX-97210] In the producer space, the button to generate reports does not appear when products are selected
- [STX-97548] It is not possible to search for lottery applications in a package
- [STX-97638] Resale platform: sever
- [STX-97663] In the ticket shop, it is not possible to subscribe to the waiting list for different seat categories
- [STX-97713] Wrong message is displayed to the customer when he tries to cancel a ticket resale already sold
- [STX-97725] A technical error happens when filtering the tickets research menu
- [STX-97781] In the ticket shop landing page, timeslot passes configured in a section are not shown
- [STX-97812] Planned executions of contact import do not start if they are planned when another batch is running
- [STX-97911] Mexican clients cannot complete purchases because of phone number format issues
- [STX-97914] The ticket shop message displayed when the overall limit of seats in a season ticket is reached shows a wrong number
- [STX-97916] The user avatar is not well displayed in the personal account
- [STX-97919] The product Internal name is displayed in the "ticket put on resale notification" document instead of the external one
- [STX-97921] Tickets are not set to "controlled" when using automated access control features
- [STX-98016] A technical error happens when loading an RFID ticket to SwissPass
- [STX-98058] Duplication of rate grid during the season duplication is too slow
- [STX-98064] Phone number and fax number are not correctly displayed
- [STX-98106] A timeout occurs during the generation of the SEPA files
- [STX-98107] Rate tables are not displayed in drop-down of interface mapping
- [STX-98112] Available gauge display incorrect values
- [STX-98154] The resale process does not always update correctly the file status
- [STX-98274] It is not possible to filter by room in the tribunes/tables screen
[STX-98295] An external interface execution fails after being inactive during 60 minutes
[STX-98301] It is not possible to create dash/dot lines in the new seat map editor
[STX-98304] The "bank country" financial data is not shown in back office
[STX-98315] The ticket holder export file has an inconsistent column name for place of birth
[STX-98343] During the cash desk validation, a server timeout prevent to displays the daily operation
[STX-98368] A field is missing in the SEPA files
[STX-98440] Impossible to update timeslot if the duration is different