This feature allows wallet owners to set a holder name f Exception: Main applicant (FIFA only) or when ticket reaches transfer-assign limit (Transfer level >= transfer-assign limit)
To enable/disable feature Assign holder Feature
If the organizer wants to request for assignment reason, enable the Assign Reason Feature to true.
If assignment reason is mandatory, set the feature Mandatory Assign Reason to true.
Text labels for assignment reasons are adjustable on Crowdin.
Note: for application feature, user needs to kill app and restart to make the feature available after any changes.
The feature is visible on the app for each ticket
DELETED TICKETS VISIBILITY
This feature allows organizer to show deleted tickets screen on app or not.
Once a ticket is deleted with visibility TRUE ("showDeletedTicket":true), user can see this ticket under Deleted tickets screen. If visibility is FALSE, deleted ticket will not appear on app.
To enable/disable the feature Deleted Tickets Visibility
Feature is visible on app for each ticket
TRANSFER ALERT IF DIFFERENT LOCATIONS
This feature allows organizer to set up a pop-up alert to remind user transfering tickets in case user has multiple tickets (same event) with different locations (Gate/Block..)
To enable/disable Transfer alert for ticket owner has multiple tickets in different locations
Define which kind of location and when to trigger the alert
Select which seat details to alert the different location at Ticket Owner Transfer Alert Keys.
Define the 1st time to show pop-up by configuring Number of hours before event start time sending different-gates/blocks first message in the app.
Meaning (x)hours before event starts, pop-up will appear.
Interval between 2 pop-ups are defined at Number of minutes before sending different-gates/blocks reminder in the app.
Example:
user A has 3 tickets for event 1 and 2 tickets with Gate A, 1 ticket with Gate B.
3 hours before start time, pop-up appears asking user to send tickets to make sure user go to correct gate
TRANSFER FEATURE
This feature allows user to send ticket to another valid email. Transfer feature is at ticket level, so organizer must define if a ticket can be transfered or not.
A ticket can be transferable or not based on these settings below:
transferRules.groupId
Transfer rules can technically be different for every ticket. Organizer might want to chose to have different transfer rules for different types of ticket (ex: Adult, child, VIP, etc…). This GroupID is the Transfer rules group ID representing a group of transfer rules applied to certain tickets. If Organizers want to apply the same rules to every tickets, by default this groupID is set to the EventID and every ticket will be in this group.
transferRules.maxNumberOfTicketPerPhoneInGroupId
Maximum amount of tickets per phone for this Transfer rules group id.
Only Initial Spectator can release ticket to resale
transferRules.keepOneInGroupId
Force ALL ticket wallet holders to keep at least 1 ticket per given Match.
transferRules.keepOneAtInjectInGroupId
Force ticket wallet holder to whom tickets were originally injected to keep at least 1 ticket per given Match. E.g. all his transfer guests will be able to forward all the tickets they received.
Organizer can check if a specific ticket is transferable or not on ticket detail view:
If organizer wants to request for transfer reason, enable the Transfer Reason Feature to true.
User can also have option to select language when transfering a ticket (email sending to recipient) in case the recipient has not yet registered an account.
Language options will be retrieved from app supported languages
Text labels for transfer reasons are adjustable on Crowdin.