Collect refund information more easily

Operators creating or modifying a contact file, or ticketshop users selling their tickets, can specify refund information in the form of ‘Financial information’ contact criteria.

You can use this feature by raising a Kayako ticket to send the Support team the list of fields required in the box office and ticketshop.

• In the box office, t

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• In the ticketshop, this information is shown in two places:

  • the

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