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Organisation | Tools | Ticket models

Organisation | Tools | Ticket models

By Bertrand BECHET
Feb 27, 2025

Pre-requisite: create Ticket templates.

→ The ticket model section is a mandatory step in order to further associate ticket templates with products.

The ticket model is an aggregation of templates that will be available for a given product. For example, if, for a given event, you want only mobile and print@home templates to be available to customer, you will associate your mobile and p@h templates in a ticket model. Note that only one ticket model can be applied for each product. In the case of competitions/events, you can associate a different ticket model for each match/performance. This enables you to make exceptions (for example if, for one match, you do not want to have mobile tickets but only mobile tickets, then you can create a specific ticket model that you will apply only to a specific match).

When you create a new ticket model:

General

Ticket type (different for each product family):

  • Single ticket => for competitions / events
  • Pass => for visit pass, open pass
  • Simple Card => for badges (ex: membership cards) and season tickets
  • Service => for Services, Vouchers, Donations
  • Countermark => for season ticket exchange (feature no longer used)

Hardware family (on what printer tickets will be printed):

  • Badge printer => for printing on badge printers (such as Evolis)
  • Document printer => if printing on document printers
  • Ticket printer => covers most ticketing operations and enable printing on all support ticket printers

Model variants

Associate all relevant tem

Ticket support:

  • Thermal ticket => for printing on BOCA, Stimare and other supported thermal printers
  • A4 ticket => for printing of PDF from the box office only
  • E-Ticket => for print@home PDF
  • Simple Card => for season tickets/badges with visible barcodes
  • Blockchain => for tickets to inject in mobile APP such as TIXnGO
  • Mobile ticket => for mobile templates (PDF responsive to smartphones)
  • Passbook => Apple wallet tickets
  • RFID => to allow ticket injection on RFID cards

Numbered => choosing both enables both numbered and non-numbered seats

File => available only when you can associate a file (for RFID printed support only)

Ticket format => this displays all the ticket templates available for the selected Ticket support. Some support do no require any Ticket format (blockchain, RFID)

Card type => select your card type (for RFID only)

Related products

Display products already associated to this ticket model. For information only.

Validate your ticket model to finish configuration.

Next step: associate your model to products

You can also request template creation via a service ticket (quote) to support.



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