Understanding TIXNGO Roles and Permissions

Understanding TIXNGO Roles and Permissions

Pre defined privileges

  1. Read privileges means ability to view a given page or a given information on the Backoffice

  2. Create privileges means ability to create a new information on the Backoffice.
    Example: create a new single ticket, create a new notification campaign...

  3. Update privileges means ability to update an existing information on the Backoffice.
    Example: update ticket details, update event details...

  4. Delete privileges means ability to delete an existing information on the Backoffice.
    Example: delete a ticket

  5. Search privileges means ability to execute a search on the Backoffice
    Example: search for a ticket ID, a spectator...

  6. Export privileges means ability to export data from Backoffice
    Example: export data from Ticket list page

  7. Execute privileges: ability to execute an action
    Example: resend communications...

Pr

  1. ADMIN (AU): has all the privileges listed below.

  2. SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).

  3. BASIC (BU): has all SU privileges + Delete ticket.

  4. MODERATOR (Mod): has all BU privileges + Notification Campaigns

  5. TIXNGO_SUPPORT (TS): has all AU privileges listed below except organizer profile/ API key and create new account

Detailed privileges for each role:


Pages


Role

Access to the pages


Show action icons/button

read

create

update

delete

search

export

resend

Organizer profile & API key

AU

yes

no

no

no

no

no

no

 

SU

no

no

no

no

no

no

no

 

BU

no

no

no

no

no

no

no

 

Mod

no

no

no

no

no

no

no

 

TS

no

no

no

no

no

no

no

 

Manage account

AU

yes

yes

yes

yes

no

no

yes

SU

no

no

no

no

no

no

no

 

BU

no

no

no

no

no

no

no

 

Mod

no

no

no

no

no

no

no

 

TS

no

no

no

no

no

no

no

 

Support
> Spectator

AU

yes

no

no

no

yes

no

yes

SU

yes

no

no

no

yes

no

yes

BU

yes

no

no

no

yes

no

yes

Mod

yes

no

no

no

yes

no

yes

TS

yes

no

no

no

yes

no

yes

Support
> Ticket

AU

yes

no

yes

no

yes

no

no

Edit ticket transfer rules
Edit ticket transfer rules

SU

yes

no

no

no

yes

no

no

 

BU

yes

no

no

no

yes

no

no

 

Mod

yes

no

no

no

yes

no

no

 

TS

yes

no

yes

no

yes

no

no

Edit ticket transfer rules
Edit ticket transfer rules

Tickets

AU

yes

no

yes

yes

yes

yes

no

SU

yes

no

no

no

yes

no

no

BU

yes

no

no

yes

yes

no

no

Mod

yes

no

no

yes

yes

no

no

TS

yes

no

yes

yes

yes

yes

no

Bulk update

AU

yes

no

yes

no

yes

no

no

SU

no

no

no

no

no

no

no

 

BU

no

no

no

no

no

no

no

 

Mod

no

no

no

no

no

no

no

 

TS

yes

no

yes

no

yes

no

no

Injection

AU

yes

yes

no

no

yes

no

no