Improved resiliency of large SAM campaign executions

The execution architecture of large SAM campaign has been improved to ensure resiliency.

Running very large campaigns, with several tens of thousands of contacts, would sometimes fail due to either the massive amount of data to process or the duration of the execution itself.

Solution

The solution is purely technical and no particular operation is required from users. Upon execution of a campaign the system will automatically split and process contacts in sets of 10K contacts. While the first set will be processed immediately, the 2nd execution will be a

Getting started

Simply launch your SAM campaign as usual and let the system create the different executions. The execution screen will display a new execution for each set of 10K contacts, instead of one massive execution.