Back-Office Screens V4 changes
The back-office remains the same for both V3 and V4, serving as a shared web portal for both versions.
Once V4 is activated, the following changes will take place:
Phased Out V3 Screens
V3 Screen | Replacement in V4 | Release |
---|---|---|
Tickets list | V4 Tickets list | RIMV1 |
Support Ticket screen | V4 Support Ticket screen | RIMV1 |
Support Spectator screen | V4 Support Spectator screen | RIMV1 |
Settings > Assignment configuration | Still visible but ignored. Replaced by V4 Data Collection Rules. | RIMV1 |
Settings > Multilingual Settings > Emails & Notifications | Still visible but ignored. Replaced by V4 Communication Templates. | RIMV1 |
Campaigns list | V4 Campaigns list | RIMV1 |
Create/Edit/View Campaign | V4 Create/Edit/View Campaign | RIMV1 |
CSV Injection screen | Hidden → eventually replaced by V4 equivalent in RIMV2 | RIMV2 |
Manual Injection screen | Hidden → eventually replaced by V4 equivalent later | RIMVx |
Pending screen | Hidden → eventually replaced by V4 equivalent later | RIMVx |
Partially Deprecated V3 Screens
V3 Screen Element | Replacement in V4 | Release |
---|---|---|
Events list > “Per-status” statistics are hidden | V4-based report or dedicated screen | RIMV2 |
New V4 Screens
V4 Support screens
Ticket Support → V4 Ticket Support screen
Spectator Support → V4 Spectator Support screen
V4 Ticket Configuration Rules Management
Introduction to Ticket Configuration V4
Manage V4 Activation Rules → Introduction to V4 Activation rules
Manage V4 Data Collection Rules → Introduction to V4 Data Collection rules
Manage V4 Design Rules → Introduction to V4 Design rules
Manage V4 Email Rules →
Manage V4 Usage Rules → Introduction to V4 Usage rules
V4 Communications Management
Introduction to Communication V4
Manage V4 Campaigns Templates → Introduction to V4 Campaign Content Management
Manage V4 Email Templates → Introduction to V4 Email Content Management
Manage V4 Notification Templates → Introduction to V4 Notification Content Management
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